Ending a tenancy requires the correct notice and a clear handover plan. Contact Ray White Kawakawa before assuming a move-out date, as the required process depends on the tenancy agreement and the circumstances.
Review whether the tenancy is periodic or fixed term and obtain current guidance about the notice that applies. Notice should be given in the required form and include the necessary details. A conversation about possibly leaving is not the same as formal notice.
If you are unsure, contact the property management team before committing to another property or moving arrangements. Independent tenancy advice may also be appropriate where circumstances are complex.
Once the end date is confirmed, arrange cleaning, rubbish removal, lawns or gardens where these are your responsibility and the return of all keys or access devices. Remove all personal belongings unless a written agreement says otherwise.
Leave the property reasonably clean and tidy and address any tenant-caused damage. Fair wear and tear is different from damage, and the initial property condition report helps provide context. Do not make unauthorised repairs that could worsen an issue. Report outstanding maintenance separately.
The property manager will explain the final inspection and handover process. Ensure all areas, garages, storage and outdoor spaces are accessible. Provide a forwarding address and confirm how utilities and any final account matters should be handled.
Return every key, remote and access device by the agreed time and through the confirmed process. Do not leave keys unsecured or assume one household member has returned them all.
Ask the property manager to start the bond refund request through Bond Hub or supported property management software. Tenancy Services will contact tenants to confirm the request, so keep your contact details current and check your email, including spam folders. If a request has not arrived, follow up with the property manager; Tenancy Services can help on 0800 836 262 if you still need assistance. See the current bond refund application process.
Discuss the general bond refund after the tenancy ends, including any amount claimed and the supporting records. General and pet bonds have different refund rules; do not assume every bond follows the same timing. Use current Tenancy Services bond-refund guidance. If the parties do not agree, obtain guidance about the formal resolution process.
Use the vacating form below to contact the team about your plans. Do not assume that submitting this form serves a valid legal notice or confirms an end date; ask the team to check the required written notice and service process. Use current Tenancy Services ending-a-tenancy guidance. For maintenance that needs attention before you leave, use the maintenance page.