Keryn Moffat is the appropriate contact for a Paihia or Bay of Islands tenancy within her agreed management portfolio. Her role connects property inspections, rent monitoring, maintenance coordination and everyday tenancy communication. For a Kawakawa or Moerewa home, confirm the assigned property manager with Rose Pitcaithly rather than assuming the contact from an office label.
Her current profile records sixteen years in Early Childhood Education before moving into property management. That is a people-focused background in listening, organisation, clear expectations and working with families. It is distinct from sixteen years of property-management experience. Her public service area is Paihia and the Bay of Islands.
Start with the address, whether the home is occupied, the support you need and any immediate concern. Bring the tenancy and management information already held, condition and compliance records, and the authority arrangements for maintenance. Agree how routine updates, inspection findings and matters requiring a decision will reach you.
A rent estimate, a maintenance instruction and an appointment for ongoing management are different tasks. Use the appraisal pathway for a specific home and our services guide to compare the scope you need.
Identify the property, describe what happened, where and when, and explain whether safety or essential services are affected. Use your tenancy’s supplied manager and emergency instructions. Our maintenance page separates the routine form from urgent situations. Do not wait for an online form when an emergency response is needed.
Call 027 299 4483 or email rentals.paihia@raywhite.com. The shared Paihia mailbox is her verified professional contact. Her canonical profile retains the full biography. Include the address and your role in the tenancy so the team can identify the appropriate file. The form below routes to that shared mailbox.